AGENTS FOR CUSTOMER LIFECYCLE MANAGEMENT

Purpose - built software for intelligent customer interventions.

Actioneer gives agents the context to act: it surfaces the signal from your data, shows you every action you can take on it, and, with your approval, runs the intervention on the systems you already run.

The Problem

Your lifecycle is
leaking value.

With actioneer

Your lifecycle is
yours to bend.

At every stage, customers drop off silently: a KYC never finished, a first purchase never made, an account going quiet. Each one is a visible signal, and a missed intervention.

Why interventions get missed

The context you need is scattered across nine systems.

Every org's context is unique. It is spread across acquisition, product, and support systems, with no standard way for agents to search and retrieve across them. Agents can't absorb what's scattered.

USAGE EVENTS
CRM / ERP
CALL RECORDINGS
POLICY DOCS
SUPPORT TICKETS
SPREADSHEETS
WHATSAPP THREADS
DATA WAREHOUSE

Hallucinations

Agents guess when they can't retrieve the facts.

Siloed at scale

Each tool sees a slice: none sees the whole customer.

No loop back

What happened on the call never reaches the CRM.

Missed triggers

The KYC stall, the dormancy dip - seen too late, or not at all.

How an intervention works

One stalled KYC, start to finish.

KEEP scrolling
The core of the system

Sovereign context.
It never leaves your stack.

Actioneer connects to your warehouses, CRM, docs and chat read-only, and builds the context graph inside your own environment. Nothing is extracted or centralised externally.

Knowledge graph
Memory and learning
Governance
Sovereignty
Bespoke deployment
Get a demo
The product suite

Three products on one sovereign context:
ask,segment,speak.

01 - ASK

AI Analyst

Ask simple or complex questions in natural language, across your org's data, documents, and playbooks. Every answer is verifiable to source and logic, with no black boxes.

#1 DABStep • 95.5%
SOTA KramaBench
20+ enterprises live
02 - Segment

Segmentation

Seamless cohorting and opportunity spotting: diagnose drop-offs, find high-value and at-risk users, and orchestrate omni-channel journeys from your existing CRM. No CDP bolt-ons.

#1 DABStep • 95.5%
SOTA KramaBench
20+ enterprises live
03 - Speak

Voice

Voice campaigns with personality and policy guardrails. Agents make tool calls in-call on approved data, and every interaction is evaluated and enriched back into the CRM.

#1 DABStep • 95.5%
SOTA KramaBench
20+ enterprises live
The core of the system

Built for data-rich, highly regulated customer operations.

NBFCs

Recover stalled KYC journeys, trigger cross-sell like top-up loans, coordinate renewals, and run compliant collections outreach.

SIP RESTART RATE BY TIME TO CONTACT

SIP book: 62,000 mandates, 4,100 failed debits monthly.

Lending & banking

Act on eligibility, repayment and service signals: pre-approved offer campaigns, repayment reminders before due dates, dormancy reactivation, and RM enrichment for better targeting.

WHAT HAPPENS AFTER A MISSED EMI

Retail EMI book · 4,900 missed EMIs a month

Insurance

Follow up leads while intent is live, complete policy onboarding, service routine requests in-language, trigger cross-sell on life events, and coordinate renewals ahead of expiry.

WHY A POLICY LAPSED — WHAT YOU ACTUALLY KNOW

Motor & health book · 76,400 policies up for renewal

Healthcare & pharma

Run patient support programs with medication reminders, adherence nudges, refill coordination, feedback collection and CRM enrichment — without providing clinical advice.

SIP RESTART RATE BY TIME TO CONTACT

SIP book: 62,000 mandates, 4,100 failed debits monthly.

Benchmark

Ranked #1 globally on data agent benchmarks.

The agents run on a multi-agent harness we built and benchmark openly — not a prompt on someone else's model.

78.8%
KramaBench, state of the art
Also #1 among open-source-modelconfigurations.
95.5%
#1 on
DABStep
Ahead of NVIDIA and Google - zero-shot, on schemas it had never seen.
78.8%
DataAgentBench, over the base model
76.5% vs. 65.5% published — the harness is the difference.
Benchmark

Know that your data & models are secure

ISO27001 Certified
ISO27799 Certified
SOC 2 Type 2
INTEGRATIONS

Connects to what you run. Acts in what you use.

Teachable flexes to fit your workflow, integrating with the apps you love while powering them into a system for growth.

IDEAS AND FIELD NOTES

Thinking on data, agents, and customer lifecycle.

Practical lessons from building and deploying agents inside real customer operations.

LIFECYCLE
6 mins read
Why customer lifecycle teams miss the moments that matter

The signal is usually present. The challenge is finding it early enough, with enough context, to act.

ARCHITECTURE
6 mins read
A practical guide to sovereign context for enterprise agents

How to make scattered organizationalknowledge useful without movingsensitive data out of your stack.

OPERATIONS
6 mins read
Designing human approval into automated customer journeys

Where human judgment belongs, what agents can safely handle, and how to keep every decision auditable.